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SHIPPING Policy

How and when your order arrives.

Free standard shipping on every U.S. order. Subscription terms below.

  • Every U.S. order ships free. No minimum, no thresholds.
  • Orders process in 1–2 business days. Standard delivery in 3–5 business days after shipment.
  • Orders ship via [carrier]. Tracking by email when your order leaves the warehouse.
  • All 50 U.S. states and Washington, D.C. [AK / HI / PR handling].
  • Orders placed after 1 PM PT ship the next business day. Weekend orders ship Monday.
  • Your 14-day Trial Kit ships for [free]. Pay shipping only on the trial.
  • Orders process in 1–2 business days. Standard delivery in 3–5 business days after shipment.
  • We email you 7 days before each subscription shipment.
  • Cancel anytime in your account. One click.

----Auto-enrollment disclosure · locked, verbatim

After day 14, your subscription begins automatically at $119/month. Cancel anytime before day 14, no questions, no calls.----

  • When your order ships, we send a confirmation email with your tracking number.
  • Tracking also lives in your account at Sakuraé.com under Order History.
  • If tracking does not update for 3 business days, email [hello@Sakuraé.com].
  • If your order arrives damaged, contact us within 7 days. We will send a replacement.
  • If tracking shows delivered but your order has not arrived, contact us. We will work with the carrier.
  • We cannot change a shipping address once an order has shipped. Contact us right away if you need to redirect.
  • [P.O. Box / APO / FPO / DPO support and restrictions]
  • Applicable state and local sales tax is calculated at checkout based on your delivery address.
  • [state list from Otsuka U.S. tax counsel]